Privacy Policy

This Privacy Policy explains how PENTUCKET TEXTILES, INC. ("Pentiex", "we", "us") collects, uses and protects your personal information when you visit pentiex.shop or place an order. We are committed to handling your data responsibly and in line with the GDPR and the CCPA where applicable.

1. Information we collect

• Information you provide:name, email, shipping and billing address, phone number, order details, and any message you send us (including optional details such as a baby's age, if you choose to share it).
• Payment information: processed directly by our payment provider. We receive confirmation and limited details (such as the last four digits and card type) but never your full card number.
• Automatically collected: device, browser, IP address and usage data via cookies and similar technologies.

2. How we use your information

• To process and deliver your orders and provide customer support.
• To manage registries and respond to your enquiries.
• To send order updates and, with your consent, marketing emails.
• To prevent fraud and keep the Site secure.
• To comply with our legal obligations.

3. Payments & third parties

Payments are processed by Stripe, our PCI-compliant payment provider. Your payment data is handled by Stripe under its own privacy policy. We also use trusted providers for shipping, email and analytics, who process data only as needed to provide their services.

4. Cookies

We use cookies to operate the Site, remember your cart, understand usage and improve your experience. You can control cookies through your browser settings; disabling some cookies may affect Site functionality.

5. Data retention

We keep personal data only as long as necessary for the purposes described here, including to meet legal, tax and accounting requirements.

6. Your rights

Depending on where you live, you may have the right to:

• access, correct or delete your personal data;
• object to or restrict certain processing;
• request portability of your data;
• withdraw consent at any time (for example, unsubscribe from marketing);
• under the CCPA, know what we collect and opt out of any "sale" of personal information — we do not sell your personal information.

To exercise any right, email support@pentiex.shop. We will respond within the timeframes required by applicable law.

7. Children's privacy

Our Site is intended for adults (18+) purchasing products for children. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.

8. Security

We use appropriate technical and organizational measures to protect your data, including encryption in transit (HTTPS). No method of transmission is completely secure, but we work to protect your information.

9. International transfers

As a U.S.-based company shipping worldwide, your data may be processed in the United States and other countries. Where required, we rely on appropriate safeguards for international transfers.

10. Changes

We may update this policy from time to time; the "last updated" date reflects the latest version.

11. Contact

PENTUCKET TEXTILES, INC.
2506 Fairway Dr. N., Jupiter, FL 33477, USA
Email: support@pentiex.shop
Phone: +1 248-970-5515